Step 1
Please fill out the required return information on your delivery note and include it in your return package. If you don't have a delivery note or can't find it, use our returns form instead, which you can download from the following link
RETURN FORM
step 2
Pack the items securely for return so that they reach us undamaged.
step 3
Send your return package to the following address:YAADU AND
Pothecke 4
44143 Dortmund
Step 4
After we receive your return, processing usually takes up to 14 days. Please note that there may be minor delays following sales promotions. Once processing is complete, you will receive a refund and confirmation via email.